Welcome to ShortRest Community
ShortRest is a FREE classifieds platform built on trust, transparency, and community responsibility. This Code of Conduct outlines the standards we expect from all users to maintain a safe, honest, and respectful marketplace for everyone.
Important Notice
ShortRest is a classifieds platform only. We provide the space for property owners and travelers to connect. We do NOT verify listings, mediate disputes, or guarantee transactions. All users are responsible for conducting their own due diligence and verification before any transaction.
Core Principles
Honesty & Transparency
All listings must be truthful and accurate. Misleading information harms trust.
Mutual Respect
Treat all community members with courtesy and professionalism.
Personal Responsibility
Users are responsible for verifying information and protecting themselves.
ShortRest Platform Disclaimer
ShortRest is a FREE classifieds advertising platform, similar to OLX, Jiji, or newspaper classified ads. We provide the technological infrastructure for property owners and travelers to connect directly.
What ShortRest DOES:
- ✓ Provide a FREE platform for listing and searching properties
- ✓ Enable direct communication between property owners and travelers
- ✓ Remove reported fraudulent or inappropriate listings
- ✓ Maintain platform functionality and security
- ✓ Provide basic search and filtering tools
What ShortRest DOES NOT Do:
- ✗ Verify property owners or their identities
- ✗ Inspect or validate property listings
- ✗ Process payments or handle financial transactions
- ✗ Mediate disputes between users
- ✗ Guarantee the accuracy of any listing
- ✗ Provide insurance or refunds for transactions
- ✗ Take legal responsibility for user interactions
By using ShortRest, you acknowledge that all transactions, communications, and arrangements are solely between you and the other party. ShortRest is not liable for any disputes, losses, damages, or issues arising from your use of the platform.
For Property Owners & Advertisers
You MUST:
- ✓ Provide accurate information: All property details, photos, prices, locations, and amenities must be truthful and current
- ✓ Use real photos: Only upload actual photos of YOUR property. Stock photos, fake images, or photos of other properties are strictly prohibited
- ✓ Have legal rights: Only list properties you own, manage, or have explicit authorization to advertise
- ✓ Provide working contact information: Maintain accurate phone numbers and respond to legitimate inquiries
- ✓ Honor your listings: If a property is listed as available, honor legitimate booking requests at the advertised price
- ✓ Update availability: Remove or mark listings as unavailable when properties are no longer available
- ✓ Comply with local laws: Ensure your property meets all legal requirements for short-term or long-term rentals
- ✓ Treat guests with respect: Maintain professional, courteous communication
You MUST NOT:
- ✗ Post fake listings: Advertising non-existent properties or using someone else's property is fraud
- ✗ Bait-and-switch: Don't lure guests with one property and offer a different one upon arrival
- ✗ Discriminate: Don't refuse guests based on race, religion, ethnicity, gender, or other protected characteristics
- ✗ Engage in price gouging: Don't drastically inflate prices after a guest has inquired or committed
- ✗ Harass users: No spam, aggressive sales tactics, or inappropriate communications
- ✗ Duplicate listings: Don't post the same property multiple times to gain unfair visibility
- ✗ Use misleading titles or descriptions: Exaggeration, false amenities, or deceptive marketing is prohibited
Consequences of Violations:
Fraudulent, misleading, or harmful listings will be removed immediately. Repeat offenders will have their accounts permanently banned. ShortRest may share information about fraudulent users with law enforcement if criminal activity is suspected.
For Travelers & Guests
Your Responsibilities:
- ✓ Verify before paying: Always verify property details, view in person when possible, and confirm legitimacy before making payments
- ✓ Ask questions: Request additional photos, ask about amenities, clarify terms, and get everything in writing
- ✓ Use secure payment methods: Prefer bank transfers with descriptions, get receipts, avoid untraceable cash payments upfront
- ✓ Keep records: Save all communications, receipts, agreements, and correspondence
- ✓ Respect properties: Treat accommodations with care, follow house rules, and leave properties as you found them
- ✓ Communicate honestly: Be upfront about number of guests, purpose of stay, and any special requirements
- ✓ Report suspicious listings: If you encounter fraud or fake listings, report them immediately to help protect others
Best Practices for Safe Booking:
- Research the property: Search the property name or address online for reviews or mentions
- Video call or visit: Request a video tour or visit in person before paying
- Verify identity: Ask for the owner's ID, company registration, or property documents
- Check location: Verify the property exists at the stated address using Google Maps
- Start small: Consider paying a deposit only, with balance upon arrival and verification
- Trust your instincts: If a deal seems too good to be true, it probably is
- Bring someone: When viewing properties, bring a friend or family member
Warning Signs of Scams:
- Owner refuses video calls or in-person viewings
- Pressure to pay immediately or full amount upfront
- Prices significantly lower than similar properties
- Poor quality or obviously stock photos
- Owner avoids answering specific questions
- Property details don't match photos
- Owner can't provide verifiable contact information or address
Strictly Prohibited Content & Activities
The following activities will result in immediate account termination and may be reported to law enforcement:
Illegal Activities:
- Fraud or scam operations
- Money laundering schemes
- Human trafficking or exploitation
- Prostitution or sex work advertising
- Drug-related activities
- Stolen property listings
- Identity theft or impersonation
Platform Abuse:
- Fake listings or properties
- Using someone else's property without permission
- Spam or unsolicited advertisements
- Harassment or threatening behavior
- Hate speech or discrimination
- Manipulating search results or reviews
- Creating multiple accounts to circumvent bans
Reporting Violations & Enforcement
How to Report Issues:
If you encounter fraudulent listings, scams, inappropriate content, or Code of Conduct violations, report them immediately:
- Email us at: support@shortrest.com.ng
- Include: listing link, screenshots, description of the issue, and any evidence
- Use the "Report" button on listings (if available)
Our Actions:
- Immediate removal: Confirmed fraudulent or dangerous listings are removed within 24 hours
- Account suspension: Violators receive warnings or temporary suspensions depending on severity
- Permanent bans: Serious violations result in permanent account termination
- Legal cooperation: We cooperate with law enforcement in cases of criminal activity
- Community protection: Patterns of abuse are monitored and addressed proactively
Community Partnership:
ShortRest relies on our community to help maintain platform integrity. Your reports help protect thousands of users. Together, we can build a safer, more trustworthy marketplace for accommodation in Nigeria. Thank you for being a responsible community member!
Limitation of Liability
IMPORTANT LEGAL NOTICE:
ShortRest operates solely as a FREE classifieds advertising platform. We provide technology infrastructure to connect users but have no involvement in actual transactions.
ShortRest is NOT responsible for:
- The accuracy, legality, or quality of any listings
- The conduct, identity, or intentions of any users
- Any agreements, transactions, or disputes between users
- Property condition, safety, or habitability
- Lost money, deposits, or failed transactions
- Personal injury, property damage, or any harm arising from use of listed properties
- Fraudulent users, scams, or criminal activity
- Cancellations, refunds, or booking disputes
BY USING SHORTREST, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOU USE THE PLATFORM AT YOUR OWN RISK. ALL TRANSACTIONS, COMMUNICATIONS, AND ARRANGEMENTS ARE SOLELY BETWEEN YOU AND OTHER USERS. SHORTREST SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE PLATFORM.
Your Agreement to This Code of Conduct
By creating an account, listing a property, or using ShortRest in any capacity, you agree to:
- Follow all guidelines outlined in this Code of Conduct
- Accept full responsibility for your actions on the platform
- Verify all information independently before any transaction
- Hold ShortRest harmless from any disputes or issues with other users
- Comply with all applicable Nigerian laws and regulations
- Accept that ShortRest may update this Code of Conduct at any time
If you do not agree to these terms, please do not use ShortRest. Continued use of the platform constitutes your acceptance of this Code of Conduct.
Updates to This Code of Conduct
ShortRest reserves the right to update, modify, or change this Code of Conduct at any time to reflect evolving community needs, legal requirements, or platform developments. Changes will be effective immediately upon posting to this page.
We encourage users to review this Code of Conduct periodically. Your continued use of ShortRest following any changes constitutes acceptance of the updated terms.
Last Updated: December 2024
Questions About Our Code of Conduct?
If you have questions about these guidelines, need clarification on any policy, or want to report a violation, please contact us.
Email: support@shortrest.com.ng